FREE RETURNS & EASY EXCHANGES!
In the first 30 days, if you are not happy with your purchase, we will offer an exchange, store credit, or refund.
Exchanges
The FULL AMOUNT of your item INCLUDING SHIPPING will be credited toward your new item. There is no cost to you to return the original item.
Store Credit
The FULL AMOUNT you paid for your item INCLUDING SHIPPING will be applied as a store credit to your GREAT BIG CANVAS account. There is no shipping cost to return the original item.
Refunds
For refunds, the amount paid for your item(s) will be refunded to your original payment method. Shipping is non-refundable. There is no shipping cost to return the original item.
After 30 days of receipt of your order, we are unable to process any returns or exchanges.
The workmanship of your canvas is guaranteed for 1 year.
Color Differences-Please note that due to differences in monitors, the colors you see on your computer may be slightly different on the print you receive. We print colors true to the artist’s specifications and cannot alter the original artwork.
How do I start the return or exchange process
We offer a unique return process to make it quick and easy to exchange or refund your order. Do not discard or mail back your item until you receive further instructions.
To get started on your return, please click below. If you have not set up an account yet, just click on register a new account.