If you are tax exempt, we're happy to help you set that up for an order.
Please be sure you are logged in to your Great BIG Canvas account and you are registered as a Business account. If you are currently registered with a Personal account, you can change your account type under the My Profile section of the website:
https://www.greatbigcanvas.com/my-account/profile/
Then, go to the State Tax Exemption section of your My Account page. You can find that here:
https://www.greatbigcanvas.com/my-account/tax-exemptions/
Finally, enter your tax exempt information and upload a scanned copy or photo of your certificate. Once approved, sales tax will not be charged at checkout. You should expect a response in about five business days, and it can take up to an hour for your exempt information to display on the site once approved.
You may be asked to upload your certificate again if we are unable to read it or the incorrect document is uploaded.